About Us

About Us:

Pampered Petz Hornsby started back in 2011, after we broke away from our franchise. We thought been part of a franchise group wasn’t for us and decided to go our own ways to help deliver more to our local customers.

We started out in a small store within Westfield Hornsby before moving into a bigger location in the same center. This allowed us to expand our product range and offer dog grooming. Fast forward to 2020 decided to take the big step in moving our business online. Today we have both an online store and a standalone store. This allowed us to give our customers two ways to shop. My name is Ryan, I own this store with my partner and my family. I have been in the retail industry since 2001 starting out at Dick Smith Electronics, before adventuring into the pet industry in 2010.  Our focus is to offer our customers great service and give them a great range of products choice at competitive prices. As we are independent business and as my goal is and has always been to provide our customers great customers service with knowledgeable staff. With the been a small independent business we will always try to adopt to the everyday changing world off online shopping. With trying to bring you the best price, quick progressing of you orders. We offer free local delivery to selected post codes with a min spend applies.

Advice & Services:

Need advice on an issue with your pet? Just ask our friendly staff. We can also offer advice on behavioral training, toilet training your puppy or kitten, grooming and simply how to care for your family member. We stock a wide range of pet accessories to meet your pet needs. Whether you have a dog, cat, fish, small animal, bird or reptile, we can help you.    
-  Travelling and walking  
 -  Diet  
 -  Grooming    
-  Nail clipping and Bird Wings Clipping    
-  Cleaning    
-  Parasite Protection and Treatment    
-  Test your Aquarium Water For FREE