Pampered Petz Hornsby is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on the website are currently in stock and pricing is true and correct.
Pampered Petz Hornsby delivers products Australia-wide using Australia Post or Aramex.
For orders under $75.00, we offer standard shipping for $7.99 for NSW Residents only. We now offer express shipping which is $10.99, which is though Australia Post.
For all orders under $100.00 for the residents of QLD, WA, TAS, ACT, SA, and NT the standard shipping rate is $9.99. We Currently don't offer Express shipping outside NSW for the time been.
Pampered Petz Hornsby offers FREE Standard Shipping for orders over $75.00 in NSW. For QLD, WA, TAS, ACT, SA free shipping on orders over $100.00.
For larger and bulky items, such as scratching post and large bags of food, hutches, and cages, and bulk good items. At this time can only ship to NSW Residents only for $15.00.
We thank you for your understanding of the above shipping fee and continue to help support local small businesses. As being a small business we are always looking for ways to keep the shipping cost down. We hope to bring 1 one flat fee for all of Australia soon.
Orders are dispatched within 3 business days and the delivery is estimated between 1-7 business days, depending on the method of transport and your location within Australia. Due to Covid-19, there might be a slight delay in sending your order.
Our main postage choice is Australia Post, from time to time will send good through another courier of our choice. *Please note: The timeframe below are estimates are from when the parcel is sent and only account for business days. All orders are processed and sent as soon as possible as we know how important it is to receive your purchase promptly. These do not include delays outside our control.
DELIVERY TIME FRAME:
Australia Post: 3 to 14 days from despatch
Aramex Australia: 1 to 7 days from despatch
Local Delivery: 48 business hours from the date of order
Click & Collect: Within 2 hours with orders place by 12pm Monday to Friday,
Pampered Petz Hornsby ships goods Australia-wide. At this time we do NOT accept international orders through our website, please contact us on (02) 9482 1321 or firstname.lastname@example.org.